NHTSA Complaint #11444839 — 2016 CHEVROLET IMPALA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11444839
Vehicle 2016 CHEVROLET IMPALA
Component ENGINE
Date of Incident
Date Filed
Mileage 54,922 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2016 Chevrolet Impala. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that she was able to drive the vehicle; however, she noticed that smoke coming out of the exhaust pipe was dark blue. The contact stated that upon arriving at her residence, her husband depressed the OnStar On Demand Diagnostic button and the failure was diagnosed as an emission system failure. The contact notified the dealer of the failure and an appointment was scheduled for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 54,922. Consumer stated fluid leaking from underneath the car and steering noise coming from the steering wheel when turning.

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