NHTSA Complaint #11321798 — 2008 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11321798
Vehicle	2008 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	January 1, 2017
Date Filed	April 21, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON THE FRONT WINDSHIELD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HENNESSY LEXUS OF GWINNETT (3383 SATELLITE BLVD, DULUTH, GA 30096 (770) 680-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS INFORMED THE WARRANTY POLICY EXPIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*TP

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