NHTSA Complaint #10561347 — 2008 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10561347
Vehicle	2008 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	October 1, 2013
Date Filed	January 24, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE PASSENGER SIDE WINDOW GLASS POPPED OUT WHILE MY WIFE WAS DRIVING THIS CAR TO SCHOOL TO DROP OFF OUR KIDS. IT DID STARTLE HER BECAUSE OF THE NOISE. SHE WAS ALERT ENOUGH AND ANY ACCIDENT WAS AVOIDED. I GOT THE CAR CHECKED OUT BY A LEXUS DEALER AND THEY SAID THAT IT WAS DUE TO A FAULTY PLASTIC TAB THAT BROKE AND THE ENTIRE GLASS ASSEMBLY NEEDS TO BE REPLACED (EVEN THOUGH THERE IS NOTHING WRONG WITH THE GLASS ITSELF) THIS IS A KNOWN PROBLEM IN LEXUS AS ACKNOWLEDGED BY A TSB (TECHNICAL SERVICE BULLETIN) L-SB-0003-09 ISSUED BY THEM ON JANUARY 26, 2009. THE CAR WAS STILL UNDER WARRANTY AT THAT TIME, BUT THEY FAILED TO INFORM ME ABOUT THIS POTENTIAL PROBLEM. *TR

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#10887491 — July 21, 2016 — TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY SUBSTANCE....

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#11321798 — VISIBILITY/WIPER — April 21, 2020 — TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON TH...

#11208280 — UNKNOWN OR OTHER — May 17, 2019 — I RECENTLY JUST FOUND OUT THAT MY DASHBOARD MELT, AND STICKY. IF I'M DRIVING IN THE SUN , THE REFLECTION OF THE SUN C...

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