NHTSA Complaint #11321784 — 2013 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11321784
Vehicle 2013 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 32,455 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

EVERY TIME I TRY TO EVEN SLIGHTLY INCLINE THE TRANSMISSION SPUTTERS AND SHAKES AND CONTINUES UNTIL I'M NOT IN ANY UPCLINE AT ALL. I'VE TAKEN MY CAR MANY TIMES TO MULTIPLE DEALERSHIPS JUST TO BE TOLD IT'S NOTHING OR IT'S BECAUSE YOUR VEHICLE IS A FLEX SO THE CAR THINKS IT'S IN MANUAL. IT'S NOT A PROBLEM. JUST DRIVE IT AND ITLL BE FINE. WELL 6YEARS HAVE PAST AND IT JUST GETS WORSE EACH TIME. I'VE PARTED THE CAR AND DRIVE IT OCCASIONALLY BECAUSE WHEN IT JERKS AND DOESNT GO INTO GEAR OR ACCELERATION IS NONE EXISTANT IT'S ONLY A MATTER OF TIME BEFORE SOMEONE HITS ME FROM BEHIND ON THE HYW. BUT AGAIN FORD HAS NOT HONORED MY 100000 WARRANTY WHEN MY CATILATIC CONVERTER WENT OUT WHEN I ONLY HAD 80000 MILES ON IT. FOUND OUT A YEAR LATER THAT IT WAS COVERED. FORD IS HORRIBLE ON CORRECTING ISSUES THAT ARE A SAFETY MATTER.AT THIS POINT LIKE A SERVICE TECH TOLD ME IT'S THEIR WORD AGAINST MINE. THEY HAVE THE POWER SO EITHER DEAL WITH IT OR GET RID OF YOUR CAR.

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