NHTSA Complaint #11321696 — 2013 CHEVROLET SONIC

WE BOUGHT THE CAR USED AND EVER SINCE THEN IT HAD A WEIRD DOUBLE LOCKING MECHANISM, SUCH AS WHEN I PUT IT IN PARK IT WOULD UNLOCK BUT WHEN I WENT TO OPEN THE DRIVERS SIDE DOOR IT WOULD LOCK ITSELF AS I WAS IN THE PROCESS OF OPENING IT. SO IT WOULD BE SLIGHTLY OPENED AND I'D HAVE TO PRESS THE BUTTON TO UNLOCK IT TO OPEN THE DOOR. IT DID THIS OFTEN ONLY ON THE DRIVERS SIDE. THEN ONE DAY AFTER I HAD DROVE IT SOMEWHERE WE CLOSED THE DOOR FOR 2 MINS MAX WHEN WE WENT TO USE THE KEY FOB TO OPEN THE DOOR WHILE THE DOOR WAS PARKED IN A DRIVEWAY THE CAR DOOR LOCK WOULD GO UP THEN IMMEDIATELY BACK DOWN. THE ONLY WAY WE COULD OPEN THE PASSENGER SIDE DOOR WAS TO TRY AND OPEN IT AS THE DOOR LOCK WENT UP BEFORE IT CAME BACK DOWN, WHICH WAS POSSIBLE BUT AFTER GETTING IN THERE WAS NO WAY TO OPEN THE DRIVERS SIDE DOOR AT ALL. IT WAS AS IF THE CAR DOOR LOCK STICK DIDN'T GO UP ALL THE WAY TO ACTUALLY UNLOCK THE DOOR. THERE'S ALSO NO WAY TO GET THE DOOR PANEL OFF WITH THE CAR DOOR BEING CLOSED. WE'VE TAKEN IT TO DIFFERENT PLACES THAT HAVE ACTUALLY NO IDEA WHAT'S WRONG WITH IT. THIS IS SUCH A HUGE SAFETY PROBLEM WITH THE CAR DOOR NOT BEING ABLE TO OPEN AT ALL IF THERE WAS A CAR CRASH OR ANYTHING.