NHTSA Complaint #11423818 — 2013 CHEVROLET SONIC

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11423818
Vehicle 2013 CHEVROLET SONIC
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NE

Consumer Description

At around 45,600 miles the Odometer and Trip Meter on my 2013 Sonic stopped displaying numbers and instead shows just 3 dashes. Disconnecting the car's battery for 30 mins, reconnecting, and starting the car displays the mileage for a few seconds and then returns to the ---. Same happens when pulling the fuse for the gauge cluster; the mileage is displayed for a few seconds and then returns to the ---. Attempting to reset the Trip Meter results in the normal 'beep' but numbers are not displayed. Brought the car to the dealership and since the vehicle is out of warranty they want a nonrefundable deposit of $700 just to diagnose, parts and labor would be an additional bill on top of that. Ridiculous. Since this is likely a computer issue it's beyond the scope of work that can be performed by my trusted local garage and as a result I have not had the issued corrected. This should be a GM recall.

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