NHTSA Complaint #11491853 — 2013 CHEVROLET SONIC
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11491853 |
| Vehicle | 2013 CHEVROLET SONIC |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
My Odometer miles was erased about 9 months ago and I cannot retrieve it. A Chevy dealership associate looked at it this week (October 31, 2022) and manually could not recover the miles. A GM parts online website suggested it could be a speed sensor (blown fuse) or dash cluster. To diagnose the problem, the dealership wants to perform a diagnostic which costs $120-140 plus parts and labor. This is unjustified: GM and dealerships should be aware of this problem since it is prevalent in Chevy Sonics. GM should back this repair either partially or fully.
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