NHTSA Complaint #11321487 — 2015 GMC TERRAIN

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11321487
Vehicle	2015 GMC TERRAIN
Component	VISIBILITY/WIPER
Date of Incident	April 18, 2020
Date Filed	April 18, 2020
Mileage	112,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

WHILE RUNNING ERRANDS IN LIGHT RAIN FOR MY ELDERLY PARENTS (82 AND 86), THE WINDSHIELD WIPERS STOPPED WORKING. SINCE THEY HALTED IN A VERTICAL POSITION, ONE BLADE INTERFERED WITH DRIVER VISIBILITY. BEING A FEW MILES FROM THE FOLK'S HOME, THE VEHICLE WAS DRIVEN THERE. THIS WOULD HAVE BEEN HAZARDOUS IF THE RAIN WAS HEAVIER. THE FUSE AFFECTING THE FRONT WIPERS WAS NOT 'BLOWN' OR DAMAGED. EVEN WITH A NEW REPLACEMENT FUSE, THE MOTOR ACTIVATED BUT THE WIPER ARMS REMAINED STILL. SINCE I LIVE OVER 3 HOURS AWAY, I VERIFIED NO RAIN WAS PREDICTED FOR THE RETURN TRAVEL DAY DUE TO SAFETY CONCERNS.

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