NHTSA Complaint #11321013 — 2019 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL BURNING CHEMICAL ODOR COMING FROM THE ENGINE AND INTO THE CABIN OF THE VEHICLE THROUGH THE AIR CONDITION VENTS. THE CONTACT STATED THAT THE ODOR SMELLED LIKE BURNING PLASTIC. THE CONTACT BECAME NAUSEOUS FROM THE ODOR. THE VEHICLE WAS TAKEN TO MARINO CHRYSLER/JEEP/DODGE (5133 W IRVING PARK RD, CHICAGO, IL 60641), HOWEVER, THE MECHANIC WAS UNABLE TO REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THERE WAS A METAL ON METAL SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.