NHTSA Complaint #11320808 — 2018 NISSAN ROGUE

ON MARCH 31, 2020, WHILE SLOWING FOR A TRAFFIC LIGHT, MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND AS I CAME TO A COMPLETE STOP, THE ENGINE SHUT OFF. UPON TAKING THE VEHICLE TO A LOCAL NISSAN DEALERSHIP, I WAS INFORMED THAT THE ENGINE WIRING HARNESS WOULD NEED TO BE REPLACED. THIS IS A PROBLEM, IN AND OF ITSELF, BECAUSE THIS COMPONENT CAN TYPICALLY LAST FOR THE LIFETIME OF A VEHICLE EXCEPT IN CASES FOR WHICH THERE IS EXTENSIVE DAMAGE TO THE VEHICLE SUCH AS AN ACCIDENT OR FLOOD, NEITHER OF WHICH HAVE BEEN THE CASE. MULTIPLE EXTERNAL SERVICE TECHNICIANS HAVE AGREED THAT THIS TYPE OF MECHANICAL FAILURE SHOULD NOT BE OCCURRING IN A NEWER MODEL VEHICLE WITH LESS THAN 50,000 MILES. IT IS MY FIRM BELIEF THAT THE MECHANICAL FAILURE OF A COMPONENT WHICH RARELY FAILS POINT TO POOR QUALITY OF CRAFTSMANSHIP AND SHOULD BE INVESTIGATED AS A POTENTIAL RECALL ISSUE AS IT POSES A SAFETY ISSUE AND THE OCCURRENCE OF SUCH AN ISSUE AT THIS STAGE OF A VEHICLE'S LIFE IS HIGHLY UNLIKELY.