NHTSA Complaint #11320519 — 2014 GMC ACADIA

TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 TO 65 MPH, THE VEHICLE DOWNSHIFTED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO MILLERS GMC LOCATED AT 920 US-1, WOODBRIDGE TOWNSHIP, NJ 08830, (732) 596-7752, ON THREE OCCASIONS AND THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. *BF CONSUMER HAS TAKEN THE CAR TO THE DEALERSHIP MORE THAN 8 TIMES.*JB