NHTSA Complaint #11320467 — 2019 SUBARU ASCENT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11320467
Vehicle	2019 SUBARU ASCENT
Component	STRUCTURE
Date of Incident	March 21, 2020
Date Filed	April 7, 2020
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

THE HOOD OF THE CAR POPPED UP TWICE WHEN DRIVING INTO A HEAD WIND ON THE HIGHWAY. IT SUDDENLY POPS UP AN INCH OR TWO AS IF IT IS ABOUT TO OPEN. THIS HAPPENED ON OUR FIRST TRIP ON THE INTERSTATE. I TOOK IT IN - THE DEALER COULD FIND NOTHING WRONG - AND ADJUSTED THE BUMPERS. THE NEXT TRIP DRIVING 65 INTO A CROSS WIND IT POPPED UP AGAIN. WE HAD TO STOP BOTH TIMES TO CLOSE THE HOOD AND WERE RELIEVED IT DID NOT COME ALL THE WAY UP. I WONDER IF THE LATCH IS NOT SUFFICIENT FOR THE DESIGN TO HANDLE A STRONG WIND. *TR THE CONSUMER REQUESTED TO WITHDRAW COMPLAINT STATING THAT THE LATCH DID NOT COME UNDONE. THE HOOD OF THE VEHICLE FLEXED UP AFETR BEING BLOWN BY STRONG WIND. *JS

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