NHTSA Complaint #11320364 — 2017 NISSAN MAXIMA

PURCHASED CAR NEW WITH 9 MILES. DAY TWO OWING CAR, SWAY BAR HAD TO BE REPLACE BUT WAS FIXED. THE ISSUE IS THE REAR END OF THE CAR SAGS WHEN THERE IS EITHER BACK SEAT PASSENGERS OR WEIGHT IN THE TRUNK NOW. AFTER THE FIRST MONTH OF OWING THE CAR, THERE HAS BEEN AND STILL IS A CLINGING/CLANGING NOISE FROM THE REAR SUSPENSION AREA. WHILE THE CAR HAD THE ORIGINAL FACTORY WARRANTY, MULTIPLE NISSAN DEALERSHIPS COULD NOT FIND ANY ISSUES THAT WERE VISIBLE. IN SEPTEMBER OF 2019, NISSAN STATE'S I NEED NEW REAR SHOCKS TO FIX THE ISSUE. AFTER PURCHASING THE NEW SHOCKS FROM THE DEALERSHIP AND GETTING THEM INSTALLED, ISSUE STILL EXIST AND IT'S WORSE NOW THAN BEFORE