NHTSA Complaint #11320283 — 2018 FORD F-150

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11320283
Vehicle 2018 FORD F-150
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 49,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

TODAY, I SUBMIT THIS COMPLAINT FOR THE UNEXPECTED SHATTERING OF MY FORD F150 REAR GLASS WINDOW, AT NO FAULT OF MY OWN!! IUNOCCUPIED, THE VEHICLE, 2018 F150 ,WAS PARKED IN MY DRIVEWAY WHEN I NOTICED THE REAR WINDOW SHATTERED ON THE RIGHT AND LEFT SIDE OF THE GLASS. THE SLIDER REAR WINDOW WAS NOT SHATTERED AND NO OBJECT STUCK THE GLASS! FROM THE INTERIOR OF THE VEHICLE, THE REAR WINDOW APPEARED TO SEPARATE FROM THE ROOF SEAM AND SMALL PIECES OF GLASS LAY ON THE BED COVER. THE TOP CORNERS OF THE EXTERIOR GLASS WERE SHATTERED AND THE REAR GLASS APPEARED TO BUCKLED. APPROXIMATELY 1 HOURS EARLIER, I DROVE TO THE GAS STATION AND UPON MY RETURN PARKED THE VEHICLE IN MY RESIDENTIAL DRIVEWAY. THE REAR WINDOW WAS IN TACT AND THE WEATHER WAS WARM. APPROXIMATELY 30 MINUTES LATER I BEGAN WATERING FLOWERS IN THE BACKYARD AND MADE MY WAY TO THE FRONT YARD. THE SPLINTERED PIECES OF GLASS WERE NOTICED ON THE TRUCK BED COVER BEFORE THE ACTUAL SHATTERED GLASS PANEL. THIS TRUCK IS ONLY TWO YEARS OLD AND I AM SURPRISE THERE HAS NOT BEEN A RECALL. IT APPEARS THIS REAR WINDOW PROBLEM IS HEAVILY DOCUMENTED AND HAS BEEN PUTTING PEOPLE'S LIVES AT RISK FOR YEARS. DUE TO THIS DANGEROUS MANUFACTURING FLAW, MANY LIVES CONTINUE TO BE AT RISK! UNDER NO CIRCUMSTANCES SHOULD I HAVE TO PAY FOR THE GLASS REPAYMENT OR PAY A DEDUCTIBLE TO THE INSURANCE COMPANY. HOPEFULLY YOU WILL REVIEW ALL THE COMPLAINTS AND FORCE SOMEONE TO PUT THEIR CONSUMERS FIRST!! IN ADDITION, PHOTOS WERE TAKEN OF THE GLASS DAMAGE.THANKS FOR YOUR TIME AND CONSIDERATION IN THIS MATTER!

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