NHTSA Complaint #11320129 — 2019 LEXUS RX350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11320129
Vehicle	2019 LEXUS RX350
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 2, 2020
Date Filed	April 3, 2020
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LEHIGH VALLEY (4500 BROADWAY, ALLENTOWN, PA 18104), CONFIRMED THAT PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THERE WAS A HESITATION WHILE ATTEMPTING TO ACCELERATE SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

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