NHTSA Complaint #11320083 — 2019 LEXUS RX350

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11320083
Vehicle	2019 LEXUS RX350
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 15, 2020
Date Filed	April 2, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2019 LEXUS RX350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LEXUS SAN DIEGO LOCATED AT (4970 KEARNY MESA RD, SAN DIEGO, CA 92111), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

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