NHTSA Complaint #11320035 — 2017 GMC ACADIA

TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE IGNITION FAILED TO TURN OFF. THE CONTACT STATED THAT THE VEHICLE RAN ON FOR 20 TO 30 MINUTES. KING O'ROURKE BUICK GMC LOCATED AT (756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 1178, (631)482-7312, CONFIRMED THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS COVERED UNDER WARRANTY. THE CONTACT WAS LATER INFORMED THAT THE BUMPER TO BUMPER WARRANTY HAD EXPIRED AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.*DT*JB