NHTSA Complaint #11319870 — 2018 HONDA RIDGELINE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11319870
Vehicle	2018 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	March 26, 2020
Date Filed	March 31, 2020
Mileage	58,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE WIRING HARNESS (HONDA PART #32109-T6Z-AOO) BETWEEN THE LIFT GATE AND THE TRUCK BED FOR THE BACKUP CAMERA IS SUBJECT TO PREMATURE FAILURE. MY 2018 RIDGELINE BACKUP CAMERA QUIT, AND WHEN I DID RESEARCH ON THE RIDGELINE BLOGS, I FOUND THIS IS A VERY COMMON PROBLEM. THE HARNESS ITSELF IS SURPRISINGLY WIMPY FOR A HONDA PRODUCT. I HAD MINE REPLACED BY MY HONDA DEALER, BUT MY GUESS IS VIRTUALLY EVERY RIDGELINE WILL EXPERIENCE THIS FAILURE EVENTUALLY. I'VE TRIED TO ATTACH PHOTOS OF THE HARNESS, AS WELL AS THE EMAIL I RECEIVED FROM HONDA CUSTOMER SERVICE.

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