NHTSA Complaint #11319656 — 2017 RAM 2500

THE ISSUE IS THE FCA MANDATED DRAG LINK RECALL IN EFFECT FOR MY TRUCK. THE FCA RECALL "FIX" WHICH THEY SAY WAS APPROVED BY YOU, INVOLVES WELDING THE JAMB NUTS TO THE ADJUSTMENT COLLAR ON THE DRAG LINK, WHICH LOCKS THE ENTIRE ASSEMBLY TOGETHER. THE PROBLEM IS THIS FIX ELIMINATES THE ABILITY TO SET THE STEER AHEAD ADJUSTMENT FOR FUTURE WHEEL ALIGNMENTS AND HOW MANY TIMES CAN THE PARTS BE CUT AND WELDED FOR FUTURE WHEEL ALIGNMENTS BEFORE THE DRAG LINK IS NO LONGER ABLE TO BE USED? WE PURCHASED OUR TRUCKS WITH AN ADJUSTABLE DRAG LINK AND THE RECALL THAT FCA STATES YOUR ORGANIZATION APPROVED, ALTERS OUR TRUCKS FROM THEIR ORIGINAL DESIGN AND FORM. THROUGH NO FAULT OF OUR OWN, FCA INSTALLED A DEFECTIVE DRAG LINK ON OUR TRUCKS AND THE ONLY APPROPRIATE REPAIR IS TO REPLACE THE ENTIRE DRAG LINK WITH THE FCA REVISED, ADJUSTABLE DRAG LINK, NOT WELDING STEERING COMPONENTS, WHICH IS NOT APPROVED IN GENERAL TERMS BY THE AUTOMOTIVE INDUSTRY. I HAVE GONE TO FCA AND MY LOCAL DEALER AND BOTH HAVE REFUSED THIS IS ON FCA TO CORRECT. I'M ASKING THE NHTSA TO REQUIRE FCA TO REPLACE MY DEFECTIVE DRAG LINK WITH THE REVISED FCA DRAG LINK AVAILABLE. ALSO I SHOULD NOT BE PENALIZED AND HAVE TO PAY AN EXTRA $250 OUT OF POCKET THAT MY DEALER IS TRYING TO CHARGE ME AS LABOR COST TO UNWELD AND RE WELD THE NUT BACK ON TO DO AN ALIGNMENT WHEN IT'S THE RECALL THAT CAUSED THIS ISSUE AND IS STOPPING ME FROM ROUTINE MAINTENANCE ON MY TRUCK ALSO I DON'T FEEL SAFE WITH THE NUT BEING CUT AND REWELDED AS A SOLUTION OR WELDED PERIOD WHAT HAPPENS IF THE WELD BREAKS THIS IS NOT A PROPER SOLUTION TO THIS ISSUE AND I WOULD ALSO LIKE TO NOT HAVE TO SHELL OUT AN EXTRA $250 ON TOP OF THE PRICE OF AN ALIGNMENT TO HAVE AN ALIGNMENT PREFORMED