NHTSA Complaint #11319648 — 2011 FORD EDGE

I WAS DRIVING MY VEHICLE ON MY WAY HOME FROM WORK ON A COUNTRY ROAD. THE VEHICLE RANDOMLY BEGAN TO LOSE POWER AND WOULDN'T GAIN MUCH SPEED. I WAS TRYING TO GET IT PARKED IN AT LEAST A DRIVEWAY OR PLACE TO SIT SAFELY IN CASE SOMETHING HAPPENED. THERE WERE CARS BEHIND ME , THE CAR STARTED SMOKING REALLY BAD FROM THE HOOD. BEFORE I HAD TIME TO GET SOMEWHERE SAFELY, THE CAR SHUT OFF AND STARTED GOING IN REVERSE. I HAD TO SLAM ON MY EMERGENCY BREAK AND WAS STUCK THERE UNTIL I HAD HELP FROM A TOW TRUCK TO TOW IT. THE CAR WOULDN'T TURN ON OR MOVE SO I WAS STUCK ON THIS HILL AND HAD PEOPLE FROM THEIR HOUSE GUIDE TRAFFIC UNTIL HELL CAME. THE CAR DIDN'T GIVE ME ANY WARNINGS OR ISSUES PRIOR TO THIS AT ALL. I HAVEN'T HAD THE VEHICLE FOR MORE THAN 2 YEARS AND HAVE ALWAYS TAKEN CARE OF EVERYTHING AND HAVE KEPT UP ON THE MAINTENANCE OF IT. THE ENGINE IS BLOWN AND WAS TOLD THE ANTIFREEZE LEAKED INTO THE OIL DUE TO THE ENGINE BLOWING. I HAVE STILL BEEN MAKING MY MONTHLY PAYMENT ON THIS VEHICLE. I HAVE BEEN CARLESS FOR MONTHS NOW AND WOULD REALLY APPRECIATE FORD TAKING THE ACTION INTO DOING WHAT'S RIGHT FOR THEIR CUSTOMERS THAT KEEP THEM GOING IN BUSINESS. I HAVE RESEARCHED THIS VEHICLE AND AM SEEING A LOT OF PROBLEMS WITH THE SAME EXACT ISSUE.