NHTSA Complaint #11319619 — 2019 SUBARU FORESTER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11319619
Vehicle	2019 SUBARU FORESTER
Component	STRUCTURE:BODY
Date of Incident	February 17, 2020
Date Filed	March 28, 2020
Mileage	17,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

THE BACK LIFT GATE WILL RANDOMLY STOP OPENING. THIS HAS ONLY BEEN TESTED WHEN THE VEHICLE IS STOPPED, IN PARK WITH EITHER ENGINE RUNNING OR SHUT OFF. IT WILL SOUND 3 SHORT BEEP/TONES BUT WILL NOT FUNCTION APPROPRIATELY WHEN THE LIFT GATE BUTTON IS PUSHED IN EITHER THE INTERIOR CONTROL, THE KEY FOB CONTROL, OR THE ACTUAL BUTTON ON THE LIFT GATE. THE ONLY THING THAT FIXES THE ISSUE IS TO DISCONNECT THE POSITIVE BATTERY CABLE FOR A FEW MINUTES AND RECONNECT IT. THIS FIX IS TEMPORARY AND THE LIFT GATE WILL AGAIN HAVE THE SAME ISSUE. WHEN DISCUSSING WITH THE SUBARU DEALERSHIP THEY COULD NOT DUPLICATE THE ISSUE.

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