NHTSA Complaint #11318888 — 2017 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11318888
Vehicle 2017 GMC ACADIA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 24,783 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

SHIFT TO PARK - THIS IS ROUND TWO (2) THAT THIS HAS HAD TO BE REPLACED!! THIS IS ROUND TWO (2) OF TRANSMISSION CONTROL REPLACEMENT - WHICH WORRIES ME THAT OTHER TRANSMISSION ISSUES WILL OCCUR. ACADIA IS "CLEARLY" IN PARK - AND YES I LEARNT YOUR LITTLE TRICK TO WIGGLE AND OR TOUCH THE +/- BUTTON ON TOP OF THE SHIFT STICK TO GET IT TO COMPREHEND THAT IT IS INDEED IN PARK. BUT THAT ONLY WORKED A TOTAL OF THREE (3) TIMES. FIRST TIME WAS IN A PARKING LOT THAT THIS OCCURRED - SECOND TIME IN A GAS STATION. HAVING TO RESTART YOUR VEHICLE AND SHUT IT OFF 10 TIMES JUST FOR IT TO ACKNOWLEDGE IT IS IN PARK - IS HUMILIATING TO SAY THE LEAST WHEN YOU ARE AT A GAS STATION AS WELL AS FRUSTRATING. YOU NEED NOT TO IGNORE THIS - AS THE FIRST TIME I COULD NOT GET OUT OF THE VEHICLE. SECOND TIME - I WAS ABLE TO - HOWEVER IF ONE IGNORES IT WILL END UP DRAINING THEIR BATTERY AND/OR ROLLING IF YOU ARE ON AN INCLINE. KINDLY STEP FORWARD AND FIX THIS ISSUE IF YOU WANT SATISFIED CUSTOMERS. AS I CAN PUT ONLY ONE DATE - I PUT THE FIRST ONE 01/13/2020 SECOND REPLACEMENT 03-21-2020 27,109 MILES. THANK YOU.

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