NHTSA Complaint #11318667 — 2018 FORD ESCAPE

I TOOK THE 2018 ESCAPE TO THE DEALERSHIP FOR REGULAR OIL CHANGE AND COOLANT CHECK AND ASKED THE DEALERSHIP TO FIND OUT WHY MY ENGINE LIGHT WAS ON. I WAS 223 MILE OVER MY 60,000 WARRANTEE. THE REPRESENTATIVE SAID THERE WAS ANTIFREEZE IN WITH MY PISTON AND THAT I NEEDED A NEW ENGINE. COME TO FIND OUT FROM THE MECHANIC, HE HAD 30 OTHER CARS IN FRONT OF ME TO WITH THE SAME PROBLEM. HE TOLD ME THAT I WOULD NEED TO CALL CUSTOMER SERVICE TO GET IT TAKEN CARE OF. HE ALSO TOLD ME THAT I NEED TO FILE A CLASS ACTION LAW SUIT AGAINST FORD IF THEY WOULDN'T HELP ME WITH THE 223 MILES OVER MY WARRANTEE IF THEY WONT HELP ME. I NEED THE CAR FOR WORK AND GETTING CHILDREN TO AND FROM SCHOOL. THEY SAID IT WOULD TAKE A MONTH TO GET IT FIXED. FORD IS WATCHING THIS PROBLEM BUT NEED TO MAKE GOOD OF THIS. FORD NEED TO MAKE A RECALL DUE TO ALL THE PROBLEMS WITH THIS MODEL. ALL THE REGULAR MAINTENANCE HAS BEEN THROUGH FORD DEALERSHIP.