NHTSA Complaint #11318582 — 2011 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11318582
Vehicle	2011 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	March 2, 2020
Date Filed	March 18, 2020
Mileage	155,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

MY HEADLIGHTS KEEP BURNING OUT. TOYOTA IS AWARE OF THIS COMMON PROBLEM AND IT REQUIRES A NEW ELECTRICAL HARNESS. THEY ISSUED AN EXTENDED WARRANTY TO FIX THIS, HOWEVER NOT EVERYONE GOT THE NOTICE (LIKE ME). IT EXPIRED IN NOV. 2019. I WAS QUOTED $700 TO FIX THIS, WHEN IT IS A KNOWN DEFECT IN THE CAR MANUFACTURING. I WOULD LIKE THIS BE A RECALL ITEM, SO EVERYONE CAN GET IT FIXED. WHEN I TOOK MY CAR IN TO GET IT FIXED THEY WERE FULLY AWARE OF MY PROBLEM WITH THIS MAKE, MODEL, AND YEAR. IT IS UNSAFE TO HAVE THE HEADLIGHT ALL THE SUDDEN BURN OUT, USUALLY WHEN I FIRST TURN THEM ON, PLEASE HELP. IT HAPPENS ABOUT EVERY 3 MONTHS OR LESS. THANK YOU.

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