NHTSA Complaint #11622018 — 2011 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11622018
Vehicle	2011 TOYOTA PRIUS
Component	ELECTRICAL SYSTEM
Date of Incident	October 1, 2024
Date Filed	October 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

The low-beam headlamps on thousands of 2011 Toyota Priuses were burning out very prematurely (a matter of weeks, not months). Toyota Corporate said they created a customer support program to replace the headlight wiring harness free of charge, but this program ended in 2019. I believe that Toyota should be compelled to issue a recall to replace the wiring harnesses on all 2011 Toyota Priuses, because working headlights are a critical component of a safely traveling vehicle. The cost of replacing the wiring harness is more than $700, a real dent in a working family's budget. For now, we are replacing the burned-out bulbs. However, we believe a recall initiated by NHTSA is warranted in this case.

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