NHTSA Complaint #11657571 — 2011 TOYOTA PRIUS

The contact owns a 2011 Toyota Prius. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, the vehicle had unexpectedly shut off. Additionally, the transmission failed to shift into the intended gear. The vehicle was towed to the local dealer who replaced the catalytic converter, but the failure persisted. The vehicle was towed back to the dealer who diagnosed that the inverter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V053000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.