NHTSA Complaint #11318539 — 2013 BMW 328I

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11318539
Vehicle	2013 BMW 328I
Component	STEERING
Date of Incident	March 17, 2020
Date Filed	March 18, 2020
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

POWER STEERING FAILURE RESULTED IN SUDDEN LOSS OF STEERING CONTROL. THIS ISSUE HAS BEEN ADDRESSED BY BMW BUT MY VIN IS NOT INCLUDED IN ANY RECALL OR SERVICE NOTICE. UPON RESEARCH, THIS IS A COMMON SAFETY ISSUE THAT COULD CAUSE CRASH AND INJURY. BMW HAS ADMITTED ISSUES WITH BOLTS THAT SUPPORT THE POWER STEERING FAILING, WHICH CAN DAMAGE AND BREAK THE POWER STEERING. YET THERE IS NO RECALL. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM FIRST OCCURRED. I HAVE LINKED THE NHTSA SERVICE BULLETIN: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10153729-9999.PDF

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