NHTSA Complaint #11318288 — 2017 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11318288
Vehicle	2017 SUBARU FORESTER
Component	VISIBILITY/WIPER
Date of Incident	September 18, 2019
Date Filed	March 16, 2020
Mileage	23,586 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT THERE WAS A CRACK ON THE FRONT WINDSHIELD THAT STARTED AT THE TOP THEN EXPANDED DOWNWARD. THE INSURANCE COMPANY AUTHORIZED SAFELIGHT AUTO GLASS TO REPLACE THE WINDSHIELD. THE EYESIGHT SYSTEM WAS RECALIBRATED WHICH ADDED TO THE COST OF THE REPLACEMENT. MAITA SUBARU LOCATED AT (2912 AUBURN BLVD, SACRAMENTO, CA 95821 916-486-8500), STATED THAT THE CRACK MAY HAVE BEEN CAUSED BY A ROCK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 23,586.

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