NHTSA Complaint #11318135 — 2020 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11318135 |
| Vehicle | 2020 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | 2,400 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
WINDSHIELD IN MY 2020 SUBARU OUTBACK SEEMS TO BE MADE OF FAKE GLASS, SOFT OR THIN GLASS THAT IS EXTREMELY SUSCEPTIBLE TO ROCK CHIPS AND GLASS BREAKAGE. HAVE HAD THE NEW SUBARU A LITTLE OVER A MONTH (2600 MILES) AND ALREADY HAVE HAD 3 ROCK CHIPS ON THE WINDSHIELD. IT SEEMS LIKE EVEN THE SMALLEST PIECE OF ROCK CAUSES THE GLASS TO CHIP. COMPARED TO MY OTHER 3 VEHICLES THESE ROCK CHIPS OCCUR MUCH MORE FREQUENTLY. IT HAPPENS WHEN FOLLOWING OR MEETING OTHER VEHICLES WHEN THE TIRES OF THOSE VEHICLES THROW UP SMALL ROCK PIECES. ALL 3 OCCURRENCES WERE WHILE DRIVING ON PAVED, 2 LANE HIGHWAYS. IT'S NOT JUST A CASE OF BAD LUCK AS MY 2016 SUBARU ALSO HAD THE SAME PROBLEM. IT'S FAKE GLASS. IT OBSTRUCTS VISION UNTIL YOU CAN GET THE ROCK CHIPS REPAIRED OR THE WINDSHIELD REPLACED.
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