NHTSA Complaint #11318074 — 2017 SUBARU LEGACY

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11318074
Vehicle	2017 SUBARU LEGACY
Component	VISIBILITY/WIPER
Date of Incident	April 25, 2018
Date Filed	March 14, 2020
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I HAVE HAD TO REPLACE MY WINDSHIELD ON MY 2017 DUE TO A CRACK THAT DEVELOPED FROM THE BASE RIGHT IN THE CENTER OF THE WINDOW AND IT SLOWLY WORKED IT'S WAY UP THE GLASS. THERE APPEARED TO BE NO IMPACT ZONE FROM ANYTHING HITTING IT AS THE CRACK SEEMED TO START AT THE VERY BOTTOM WITH A SINGLE CRACK THAT RAN TO JUST BELOW THE DASH LEVEL. I FIRST NOTICED THE CRACK CREEPING INTO VISIBILITY IN THE SPRING TRAVELING IN A STRAIGHT ON A ROAD WITH A SPEED LIMIT OF 45 MPH. IN THE TIME I HAD TO WAIT TO HAVE THE GLASS REPLACED, THE CRACK CONTINUED TO GROW REGARDLESS IF I WAS IN MOTION OR IF THE CAR WAS PARKED

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