NHTSA Complaint #11317150 — 2018 GMC YUKON XL SERVICE BRAKES

Complaint Details

ODI Number	11317150
Vehicle	2018 GMC YUKON XL
Component	SERVICE BRAKES
Date of Incident	March 5, 2020
Date Filed	March 9, 2020
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FIRST TIME WAS IN REVERSE IN OUR DRIVE WAY. THEN PULLING INTO PARKING LOT, BRAKES WERE HARD TO PUSH WITH PULSING PEDAL AND WARNING MESSAGE ON DASH, CHECK BRAKE ASSIST. WE GOT VEHICLE STOPPED, HARD BRAKE PEDAL, WITHOUT HITTING ANYONE. THIS HAPPENED SIX TIMES ON 03-05-2020. THIS OCCURS AT SLOW SPEED IN STOP AND GO TRAFFIC OR IN A PARKING LOT, NOT A GOOD FEELING. IT FEEL LIKE THE VACUUM PUMP CAN NOT SUPPLY ENOUGH VACUUM TO OPERATE BRAKE BOOSTER. WE HAVE ONLY OWNED VEHICLE FOR ABOUT THREE WEEKS. THE VEHICLE IS NOT SAFE TO DRIVE IN THIS CONDITION.

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