NHTSA Complaint #11316829 — 2014 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11316829
Vehicle	2014 RAM 1500
Component	SUSPENSION
Date of Incident	January 1, 2020
Date Filed	March 8, 2020
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DRIVERS SIDE REAR AIRBAG GOES FLAT INTERMITTENTLY. THIS MAY HAPPEN WHILE DRIVING OR WHILE PARKED AND NOT RUNNING. THE DEALERSHIP COULD NOT FIND ANY LEAKS OR PROBLEMS. WHEN FLAT, EVEN IF COMPRESSOR IS RUNNING , IT WON'T REFILL. IT MAY STAY FLAT FOR MINUTES OR DAYS, AND THROUGH MANY DRIVING CYCLES THEN ALL OF A SUDDEN IT FILLS AND OPERATES NORMAL. NORMAL OPERATION MAY LAST FROM A FEW HOURS TO WEEKS. THEN IT DOES IT AGAIN. DEALERSHIP CLAIMS IT IS THE AIRPUMP OVERHEATING BUT THIS DOESN'T MAKE SENSE AS ONLY ONE SHOCK GOES FLAT AND DOESN'T RESPOND WHEN THE PUMP IS RUNNING. MANY PEOPLE REPORT THIS SAME PROBLEM ON THIS YEAR DODGE RAM TRUCK AND HAVE SAID REPLACING THE COMPRESSOR AND VALVE BODY DID NOT FIX THE PROBLEM. ONE PERSON REPORTED THAT THEY HAD THE CONTROL MODULE RE FLASHED AND IT FIXED THE ISSUE.

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