NHTSA Complaint #11316670 — 2011 VOLKSWAGEN PASSAT ELECTRICAL SYSTEM

Complaint Details

ODI Number	11316670
Vehicle	2011 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	February 1, 2011
Date Filed	March 6, 2020
Mileage	11 miles
Crash	Yes
Fire	Yes
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

VEHICLE MISSING ENGINE CRADLE AFTER BEING REPAIRED AT A CERTIFIED DEALER. VEHICLE MISSING SUBFRAME SCREW AFTER BEING REPAIRED AT CERTIFIED VOLKSWAGEN DESLERSHIP(STONE MOUNTAIN VW AND MARIETTA VW) BOTH LOCATIONS IN GEORGIA. VEHICLE WAS DRIVEN WITH DEFECT WITHOUT MY KNOWLEDGE. VEHICLE HAS MULTIPLE SETTLEMENTS. DEALERSHIP IN JACKSONVILLE, FLORIDA: O'STEEN VW, WAS CAUGHT SHREDDING RECORDS. COMPANY REFUSED TO PROVIDE VEHICLE VIN HISTORY. VEHICLE IS LOCATED AT O'STEEN VW, WITHOUT REPAIR. CAR HAS BEEN SITTING OVER 30 DAYS AND I HAVE BEEN STRANDED. PLEASE I

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