2011 VOLKSWAGEN PASSAT — Problems, Recalls & Safety Data

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N/A

Safety Rating

27

Owner Complaints

5 Crashes 3 Fires 1 Death

0

Recalls

NO ACTIVE RECALLS

31

Service Bulletins

0

Investigations

Overview of the 2011 VOLKSWAGEN PASSAT

The 2011 VOLKSWAGEN PASSAT has received a total of 27 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 31 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Engine (6 complaints), Air Bags (5 complaints), and Electrical System (4 complaints).

Recalls for the 2011 VOLKSWAGEN PASSAT

There are no recalls on file with NHTSA for the 2011 VOLKSWAGEN PASSAT. No Active Recalls

Owner Complaints for the 2011 VOLKSWAGEN PASSAT

27 complaints have been filed with NHTSA for the 2011 VOLKSWAGEN PASSAT. Below is a breakdown by vehicle component.

Most Recent Complaints

#11697708 | ENGINE | | N/A miles
After recall 20AE (Fuel Pump Control Module) was completed at Performance Volkswagen in Lyndhurst, NJ, my vehicle began shutting off while idling and displayed code P0087 – Fuel Rail/System Pressure Too Low. This issue began immediately after the recall was done. On one of the first nights after the repair, my car suddenly shut off around 4 a.m. while I was in New York City, leaving me completely stranded in the middle of the street with no assistance and no warning lights beforehand. I was panicking, stuck alone in the dark, unable to restart the car until it was jumped. The next night, it happened again under the same conditions. The vehicle stalls randomly when stopped, creating a serious safety risk for both myself and others on the road. When I returned to the dealer, they refused to fix it under the recall and forced me to pay $220 under protest. Their own technician report shows they checked the fuel pump control module (the recalled component) but still claimed it was “operating as designed.” My independent mechanic confirmed the same fault code P0087, which clearly points to low fuel pressure and a failure of the recall component. This situation has caused significant distress, fear of driving, and ongoing safety concerns.
#11697708 | FUEL/PROPULSION SYSTEM | | N/A miles
After recall 20AE (Fuel Pump Control Module) was completed at Performance Volkswagen in Lyndhurst, NJ, my vehicle began shutting off while idling and displayed code P0087 – Fuel Rail/System Pressure Too Low. This issue began immediately after the recall was done. On one of the first nights after the repair, my car suddenly shut off around 4 a.m. while I was in New York City, leaving me completely stranded in the middle of the street with no assistance and no warning lights beforehand. I was panicking, stuck alone in the dark, unable to restart the car until it was jumped. The next night, it happened again under the same conditions. The vehicle stalls randomly when stopped, creating a serious safety risk for both myself and others on the road. When I returned to the dealer, they refused to fix it under the recall and forced me to pay $220 under protest. Their own technician report shows they checked the fuel pump control module (the recalled component) but still claimed it was “operating as designed.” My independent mechanic confirmed the same fault code P0087, which clearly points to low fuel pressure and a failure of the recall component. This situation has caused significant distress, fear of driving, and ongoing safety concerns.
#11697708 | POWER TRAIN | | N/A miles
After recall 20AE (Fuel Pump Control Module) was completed at Performance Volkswagen in Lyndhurst, NJ, my vehicle began shutting off while idling and displayed code P0087 – Fuel Rail/System Pressure Too Low. This issue began immediately after the recall was done. On one of the first nights after the repair, my car suddenly shut off around 4 a.m. while I was in New York City, leaving me completely stranded in the middle of the street with no assistance and no warning lights beforehand. I was panicking, stuck alone in the dark, unable to restart the car until it was jumped. The next night, it happened again under the same conditions. The vehicle stalls randomly when stopped, creating a serious safety risk for both myself and others on the road. When I returned to the dealer, they refused to fix it under the recall and forced me to pay $220 under protest. Their own technician report shows they checked the fuel pump control module (the recalled component) but still claimed it was “operating as designed.” My independent mechanic confirmed the same fault code P0087, which clearly points to low fuel pressure and a failure of the recall component. This situation has caused significant distress, fear of driving, and ongoing safety concerns.
#11404181 | ENGINE | | 147,000 miles
VEHICLE HAS NO COMPRESSION. VILKSWAGOM DEALERSHIP STATED THAT TIMING CHAIN TENSIONER FAILED WILL COST $10000 TO FIX
#11383113 | AIR BAGS | | N/A miles Crash 1 Death
DAUGHTER WAS KILLED IN A HEAD ON COLLISION IN HER 2011 VOLKSWAGEN CC WHEN HER AIRBAG DID NOT DEPLOY. SHE PURCHASED THE VEHICLE FROM A DEALER ON OCTOBER 30TH, 2018, 5 MONTHS PRIOR TO THE CRASH. SHE WAS TRAVELING THE POSTED SPEED LIMIT ON A COUNTY 2 LANE ROAD WHEN ANOTHER VEHICLE HIT HER HEAD ON. THE ATTACHED PHOTOGRAPH IS HER CAR AFTER THE CRASH. AS YOU CAN SEE, THE AIRBAG 100% SHOULD HAVE DEPLOYED IN THAT CRASH.

View all Engine complaints →

Safety Rating for the 2011 VOLKSWAGEN PASSAT

NHTSA has not yet tested the 2011 VOLKSWAGEN PASSAT in its New Car Assessment Program.

Technical Service Bulletins for the 2011 VOLKSWAGEN PASSAT

Volkswagen Group of America, Inc. has issued 31 technical service bulletins (TSBs) for the 2011 VOLKSWAGEN PASSAT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

VOS-19-22 — ELECTRICAL SYSTEM:SOFTWARE

This document outlines updates to the software used to perform vehicle diagnostics

VOS-19-09 — ELECTRICAL SYSTEM:SOFTWARE

Software Version Update, Enhancements and Fixes. Also includes 1998 Beetle.

TT 90 19 01 — EQUIPMENT

Instructions to address oil sensor warning.

TT 741502 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update incorrect model year applicability in model table.

SM D-2017 — WHEELS

This special notice is to inform dealers to return all steering wheel airbags part number 561-880-201-G -81U

V871618_2043704 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Updated to include additional model year and required documentation instruction.

SM 66-2016-REVIS — EQUIPMENT:ELECTRICAL

THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL CLOCKS BUILT PRIOR TO SOFTWARE LEVEL 006 AND HARDWARE LEVEL 009

SM 66-2016 — EQUIPMENT:ELECTRICAL

THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL CLOCKS BUILT PRIOR TO SOFTWARE LEVEL 009 AND HARDWARE LEVEL 006

V501603 2038981 — WHEELS

Document discusses issues with The wheel liner touches the arch area of the fender and rubs off the paint in the contact area. The corrosion is caused by dirt accumulations and movements of the wheel liner. It discusses how to service the corrosion issue, and how to document it

V191601 2022549 — ENGINE AND ENGINE COOLING

Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF

Showing 10 of 31 technical service bulletins.

NHTSA Investigations for the 2011 VOLKSWAGEN PASSAT

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN PASSAT

View all VOLKSWAGEN PASSAT model years →

Other VOLKSWAGEN Models

View all VOLKSWAGEN models →

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