NHTSA Complaint #11316523 — 2016 HYUNDAI SONATA POWER TRAIN

Complaint Details

ODI Number	11316523
Vehicle	2016 HYUNDAI SONATA
Component	POWER TRAIN
Date of Incident	October 1, 2019
Date Filed	March 6, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY VEHICLE IS UNDER WARRANTY. I HAVE A TRANSMISSION ISSUE. I HAVE TAKEN TO THE DEALERSHIP 3 TIMES AND THEY CONFIRMED THE TRANSMISSION FAILURE AND TOLD ME THE CALL THE MANUFACTURER TO GET AN APPROVAL. ITS BEEN 3 MONTHS AND STILL NO ANSWER, WHEN I CALLED THEM THEY OPENED A CASE # 16722184 AND SPEAKING TO A WOMAN NAMED ANGIE. SHE SAYS SHES WAITING TO BE APPROVED. SHE CONFIRMED WITH THE SERVICE MANAGER OF THE TRANSMISSION FAILURE. THAT THE HYUNDAI DEALERSHIP IN DORAL FLORIDA.

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