NHTSA Complaint #11316086 — 2018 RAM 2500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11316086
Vehicle	2018 RAM 2500
Component	UNKNOWN OR OTHER
Date of Incident	March 4, 2020
Date Filed	March 4, 2020
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

SIRIUS XM TRAVEL LINK CONSTANTLY PUSHES NOTIFICATIONS TO THE RADIO SCREEN WHICH MAKES THE DRIVER TALE THEIR EYES OFF OF THE ROAD TO CLEAR THE NOTIFICATION. SIRIUS XM ADDS THE SERVICE TO VEHICLES AT NO CHARGE WITHOUT THE CONSENT OF THE CONSUMER TO ACCEPT OR DENY THE SERVICE AND TAKES AWAY THE ABILITY FOR YOU TO REQUEST THE SERVICE BE TURNED OFF. I HAVE MADE PHONE CALLS AND REQUESTS TO HAVE THE DISTRACTING SERVICE TURNED OFF AND THEY REFUSE SAYING THAT BECAUSE IT HAS NO CHARGE THEY CAN'T TURN OFF THE SERVICE.

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