NHTSA Complaint #11315905 — 2019 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11315905
Vehicle 2019 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage 4,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO DID NOT WANT TO FIX THE ENGINE PROBLEM OR EVEN LOOK INTO IT DESPITE STILL HAVING WARRANTY LEFT.

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