NHTSA Complaint #11257336 — 2019 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11257336
Vehicle	2019 TOYOTA PRIUS
Component	SERVICE BRAKES
Date of Incident	September 16, 2019
Date Filed	September 23, 2019
Mileage	61 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION OF VEHICLE LEVEL, ETC). ANYTHING THAT'S ON THE DASHBOARD WENT BLANK. I TURNED ON AND OFF THE NEW CARD A FEW TIME, BUT THE RESULT WAS THE SAME. TOYOTA TECHNICIAN COULDN'T FIGURE OUT WHAT WENT WRONG THEMSELVES. WHEN THAT HAPPENED, I WAS JUST ABOUT READY TO LEAVE THE DEALER, THEN I QUICKLY WENT BACK TO SHOW THE GROSSINGER DEALER.

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