NHTSA Complaint #11315787 — 2011 FORD FUSION STEERING:RACK AND PINION

Complaint Details

ODI Number	11315787
Vehicle	2011 FORD FUSION
Component	STEERING:RACK AND PINION
Date of Incident	November 15, 2019
Date Filed	March 3, 2020
Mileage	98,947 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

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

Related Complaints for the 2011 FORD FUSION

Other STEERING:RACK AND PINION Complaints

#11609293 — August 19, 2024 — See attached document for complaint

#11551064 — October 20, 2023 — The contact owns a 2011 Ford Fusion. The contact stated that while the vehicle was started, the steering wheel seized...

#11437942 — October 24, 2021 — The rack and pinion went out on the vehicle while driving down the highway... Luckily we made it home safely.. made i...

#11206527 — May 9, 2019 — TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECA...

#11109590 — July 5, 2018 — TL* THE CONTACT OWNS A 2011 FORD FUSION. AFTER REFUELING AT A FUEL STATION, THE VEHICLE WAS STARTED AND THE STEERING ...

Recent Complaints for the 2011 FORD FUSION

#11719026 — STEERING — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11719026 — WHEELS — February 19, 2026 — Complete loss of power steering while driving, Service Power Steering Now warning light came on right after, service ...

#11716237 — STEERING — February 6, 2026 — The contact owns a 2011 Ford Fusion. The contact stated that while attempting to turn the steering wheel, the steerin...

#11712793 — ENGINE — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...

#11712793 — SERVICE BRAKES — January 22, 2026 — My 2011 Ford Fusion Hybrid is dangerous to me and others on the road. When I drove my car, was coming to a stopping p...