NHTSA Complaint #11315336 — 2013 FORD EXPLORER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11315336
Vehicle	2013 FORD EXPLORER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 9, 2020
Date Filed	February 29, 2020
Mileage	165,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE POWER STEERING RACK AND EPS SHUTS DOWN AND I HAVE NO POWER STEERING WHILE DRIVING. WE HAVE REPLACED THE STEERING RACK AND HAD THE EPS RESET TWICE AND IT STILL POPS UP THE SENSOR FOR THE EPS AND SHUTS MY POWER STEERING DOWN. I'VE ALMOST CRASHED MY VEHICLE TWICE AND HAD IT TOWED 3 TIMES BECAUSE OF THIS.

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#11351773 — August 28, 2020 — MY POWER STEERING ASSIST WENT OUT MULTIPLE DAYS AS I WENT TO START MY VEHICLE. I TURNED IT OFF AND IT TURNED BACK ON....

#11323669 — May 7, 2020 — LOST OF POWER STEERING WHILE DRIVING, COMING FROM AN OIL CHANGED AT THE DEALERSHIP. WAS ABLE TO PULL OVER INTO A PARK...

#11309539 — February 16, 2020 — ABOUT TWO MONTHS AGO THE STEERING WAS GETTING TOUGH WITH LITTLE NOISE LIKE CLUNKING, TOOK THE EXPLORER TO A FORD DEAL...

#11307585 — February 6, 2020 — STEERING BECOME HARD CANT MOVE THE WHEEL OR MAKE ANY TURN... AND THE LIGHT OF SERVICE POWER STEERING AND SERVICE ADVA...

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