NHTSA Complaint #11312126 — 2016 RAM 1500

MY TRUCK'S ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT LOW SPEEDS ON SNOW/SALT COVERED ROADS. THIS OCCURRED A FEW DAYS AFTER GOING THROUGH A CAR WASH. VEHICLE ONLY HAS 41,000 MILES. AFTER SOME RESEARCH I FOUND A CHRYSLER RECALL S19 (NHTSA RECALL 16V-167) WAS ISSUED FOR THIS PROBLEM. WHEN I CONTACTED CHRYSLER THEY TOLD ME MY VEHICLE FITS THE BUILD DATES FOR THIS RECALL BUT THE RECALL WAS NOT LISTED UNDER MY VIN AND THEY DID NOT KNOW WHY. I CANNOT SAFELY DRIVER MY VEHICLE AND CHRYSLER DOES NOT WANT TO EXECUTE THIS RECALL. PLEASE HELP ME FIGURE OUT WHY THE SCOPE OF THIS RECALL DOES NOT INCLUDE ALL EFFECTED VEHICLES. THANK YOU.