NHTSA Complaint #11311944 — 2014 SUBARU FORESTER

WHILE MY SON WAS DRIVING NORMALLY WITH A PASSENGER IN THE RIGHT FRONT PASSENGER SEAT 2 DAYS AGO, THE RED AIRBAG SENSOR LIGHT CAME ON AND PASSENGER AIRBAG SIGN WENT TO "OFF". I TOOK IT TO THE SUBARU DEALER IN OLYMPIA, WA AND THEY CLAIMED THIS WAS CAUSED BY WATER DAMAGE (WE HAD NEVER SPILLED WATER IN THAT SEAT) AND THEY WANTED $2100 TO FIX THE PROBLEM BY REPLACING THE ENTIRE RIGHT PASSENGER SEAT ASSEMBLY. WE ARE GOING TO HAVE IT FIXED ELSEWHERE, BUT THEN WHILE DRIVING ON THE WAY HOME FROM THE SUBARU DEALERSHIP YESTERDAY, THE AIRBAG SENSOR LIGHT WENT OFF AND THE RIGHT PASSENGER AIRBAG STARTED WORKING AGAIN. RIGHT NOW IT IS WORKING AGAIN. WHILE IT WAS NOT WORKING, IT DIDN'T MATTER WHETHER THE CAR WAS IN MOTION OR STOPPED. THIS IS A VERY UNSAFE CONDITION IF A PASSENGER IS RIDING IN THE FRONT SEAT. WE CAN'T DEPEND ON THE AIRBAG BEING THERE IF NEEDED IN AN ACCIDENT.