NHTSA Complaint #11311656 — 2017 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11311656
Vehicle	2017 JEEP CHEROKEE
Component	SERVICE BRAKES
Date of Incident	February 26, 2020
Date Filed	February 26, 2020
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

JEEP THROWING 'SERVICE SHIFTER' MESSAGE AND LIGHTING UP THE ENTIRE SHIFTER. LOCKING BRAKES, STEERING WHEEL AND WHEN TRYING TO TURN THE CAR OFF IT ONLY CONTINUOUSLY TRIES TO TURN OVER INSTEAD OF SHUTTING OFF. THIS STARTED AS SOON AS I PULLED OUT OF MY DRIVEWAY ON A STRAIGHT NEIGHBORHOOD ROAD.*DT CONSUMER WAS TOLD BY THE DEALER WIRING HARNESS IN THE SHIFTER NEEDED TO BE REPLACED OR REPAIRED AND COULD NOT GUARANTEE A PERMANENT FIX. VEHICLE WAS TRADED IN AND CONSUMER NO LONGER HAS THE VEHICLE.*JB

Related Complaints for the 2017 JEEP CHEROKEE

Other SERVICE BRAKES Complaints

#11705609 — December 17, 2025 — on 11/1/25 we were driving our Jeep and it malfunctioned while at a stop light. We heard a loud "clunk" and the car w...

#11702683 — December 3, 2025 — My car back in June 2025 left me stranded in the turn lane with traffic backing up after the emergency parking brake ...

#11691752 — October 6, 2025 — My car is jerking when driven and enabling the park brake while driving. There is a recall on other similar models. I...

#11679256 — August 8, 2025 — The contact’s daughter owns a 2017 Jeep Cherokee. The contact was informed that while driving approximately 35 - 40 M...

#11677746 — August 1, 2025 — I purchased a used 2017 Jeep Cherokee Trailhawk in March 2025 for $13,000. Four days later, the transfer case failed ...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718527 — POWER TRAIN — February 17, 2026 — The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...

#11718315 — POWER TRAIN — February 16, 2026 — I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...

#11718208 — UNKNOWN OR OTHER — February 16, 2026 — To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...

#11718315 — UNKNOWN OR OTHER — February 16, 2026 — I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...

#11717525 — POWER TRAIN — February 12, 2026 — Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...