NHTSA Complaint #11311075 — 2010 BUICK ENCLAVE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11311075
Vehicle	2010 BUICK ENCLAVE
Component	STEERING
Date of Incident	February 6, 2020
Date Filed	February 24, 2020
Mileage	174,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY

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