NHTSA Complaint #11684851 — 2010 BUICK ENCLAVE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11684851
Vehicle 2010 BUICK ENCLAVE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I purchased a 2010 Buick Enclave from a dealer who did not disclose any major issues with the vehicle. After purchase, I began experiencing significant problems while driving, including difficulty shifting, loss of power, and unstable handling. Concerned for my safety, I took the Buick to a mechanic for inspection. The mechanic verified that: •The wrong transmission had been installed in the vehicle, causing unsafe shifting and performance issues. •The driveshaft was malfunctioning, which affects the stability and control of the SUV. •No warning or check engine lights were on •CV axel bolts were zip tied closed Because of these defects, the mechanic told me the vehicle is not safe to drive. These problems were never disclosed to me at the time of sale, and I would not have purchased the vehicle had I known.

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