NHTSA Complaint #11311036 — 2017 SUBARU CROSSTREK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11311036
Vehicle	2017 SUBARU CROSSTREK
Component	VISIBILITY/WIPER
Date of Incident	April 5, 2018
Date Filed	February 24, 2020
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

MY WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK ORIGINATED UNDER THE WINDSHIELD WIPER BLADES AND SPREAD WHEN I TURNED THE HEAT ON TO THE MIDDLE OF THE WINDSHIELD. THE VEHICLE WAS PARKED WHEN I FIRST NOTICED THE CRACK, AT WHICH POINT IT WAS ALREADY APPROXIMATELY 7 INCHES LONG. I TOOK IT TO THE DEALER AND ASKED THAT IT BE COVERED UNDER THE WARRANTY SINCE THERE WAS NO DAMAGE TO THE WINDSHIELD, AND THEY TOOK DETAILED PICTURES (CHARLIE'S SUBARU IN AUGUST, ME).

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