NHTSA Complaint #11310962 — 2012 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11310962 |
| Vehicle | 2012 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
ON SATURDAY FEBRUARY 15TH 2020 I DROVE ME AND MY FAMILY TO COLUMBUS OHIO FROM CANTON. ONCE IN COLUMBUS MY CAR STALLED AT A RED LIGHT. I TRIED SEVERAL TIMES TO RESTART THE VEHICLE BEFORE I WAS ABLE TO GET OFF THE ROAD AND INTO A PARKING LOT. MY CAR WHEN IT WORKED WAS MAKING A METAL GRINDING NOISE. UNABLE TO DRIVE IT I HAD TO HAVE IT TOWED BACK TO A GARAGE IN CANTON. WHERE A MECHANIC SAID IT WAS COMPLETELY OUT OF OIL. I NEVER HAVE NOTICED LEAKING OIL BEFORE. THE MECHANIC TOLD ME THAT MY MODEL AND YEAR OF CAR BURN OIL REALLY FAST. THAT'S WHEN I FOUND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS ISSUE. I CONTACTED GM AND THEY TOLD ME TO GO TO THE NEAREST DEALERSHIP FOR SERVICE. I AGAIN STALLED BEFORE PARKING MY CAR IN THEIR LOT. THE SERVICE MECHANICS AT THE DEALERSHIP MENTIONED MY PISTONS AND RINGS NEEDED REPLACED AND MY TIMING CHAIN WAS OUT OF SYNC. THEY TOLD ME MY CAR WAS UNSAFE TO DRIVE BUT THAT CHEVY WANTS ME TO DRIVE 1000 MILES BEFORE GM CAN DECIDE WHETHER OR NOT THEIR HIGH OIL BURN ISSUE IS WHAT HAPPENED TO MY CAR. I HAVE CALLED GM MULTIPLE TIMES VOICE MY ISSUE DRIVING AN UNSAFE CAR WITH MY SON WHO'S ONE TODAY IN IT. WHY WOULD GM INSIST I DRIVE A CAR THAT THEIR OWN DEALERSHIP SAYS IS UNSAFE TO DRIVE? MULTIPLE PEOPLE AT SPITZER IN NORTH CANTON HAVE SAID IT TO ME. SEEMS LIKE SOMETHING TO INVESTIGATE .
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