NHTSA Complaint #11310738 — 2014 FORD FOCUS ELECTRICAL SYSTEM

Complaint Details

ODI Number	11310738
Vehicle	2014 FORD FOCUS
Component	ELECTRICAL SYSTEM
Date of Incident	January 20, 2020
Date Filed	February 22, 2020
Mileage	220,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

HELLO, THIS INFORMATION IS TO BE ADDED TO MY PREVIOUS COMPLAINTS. I COULD NOT FIND A WAY TO ADD TO EXISTING COMPLAINTS ON THE WEB SITE SO I DID ANOTHER COMPLAINT. REFERENCE: TRACKING # 11308693 #11308409 AND REQUEST #266675 FOCUS COMPLAINT. THE ATTACHED PICTURES ARE OF THE LEAKING WASHER FLUID PUMP THAT I REPLACED. FORD MOTOR COMPANY KNEW THEY HAD AN ISSUE WITH THESE PUMPS. THE ORIGINAL FACTORY PUMP WAS MANUFACTURED IN CHINA AND THE NEW FORD MOTORCRAFT WASHER PUMP THAT I INSTALLED IS NOW MANUFACTURED IN POLAND. THIS REPAIR COST ME $724.00 AND I DID MOST OF THE WORK MYSELF. ALL THE DEALER DID WAS INSTALL AND PROGRAM A NEW BCM MODULE.

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