NHTSA Complaint #11310127 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11310127
Vehicle	2016 HYUNDAI SONATA
Component	ENGINE
Date of Incident	June 1, 2019
Date Filed	February 19, 2020
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT OIL LEVEL WARNING LIGHT ILLUMINATED AFTER AN OIL CHANGE WAS PERFORMED. THE CONTACT HAD AN OIL CONSUMPTION TEST PERFORMED AT DAYTONA HYUNDAI 901 N NOVA RD, DAYTONA BEACH, FL 32117 AND NO ISSUES WERE FOUND WITH THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO HEADQUARTER HYUNDAI 985, RINEHART RD, SANFORD, FL 32771, WHERE THE CONTACT WAS INFORMED THAT THE PREVIOUS OIL CONSUMPTION TEST WAS PERFORMED INCORRECTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

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