NHTSA Complaint #11310118 — 2018 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11310118
Vehicle	2018 RAM 3500
Component	STEERING
Date of Incident	July 10, 2019
Date Filed	February 19, 2020
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I PURCHASED A NEW 2018 RAM 3500 THAT HAD SAFETY RECALL V06/NHTSA 19V-021 WORK PERFORMED ON IT PRIOR TO ME PURCHASING THE TRUCK. I WAS NOT MADE AWARE OF THIS PRIOR TO MY PURCHASE AND I'M EXTREMELY CONCERNED ABOUT THE "FIX" THAT RAM HAS DONE. THE RECALL CALLS FOR THE WELDING OF STEERING COMPONENTS RATHER THAN THE REPLACEMENT OF THE DEFECTIVE PARTS. NOW THAT THE WELDING HAS BEEN DONE I HAVE BEEN TOLD I WILL NO LONGER BE ABLE TO HAVE THE FRONT TIRES ALIGNED WITHOUT CUTTING THE WELDS FIRST IN ORDER TO MAKE THE NECESSARY ADJUSTMENTS. THEN THE WELDING PROCEDURE WILL NEED TO BE PERFORMED AGAIN I GUESS. THE CURRENT SAFETY RECALL SHOULD BE UPDATED TO REQUIRE THE REPLACEMENT OF THE DEFECTIVE STEERING PARTS.

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